Touch Stay X RentalReady
Touch Stay digital guidebooks transform the guest experience and lighten the daily workload for property managers.
About Touch Stay
Touch Stay is the leading digital guidebook solution for the hospitality and short-term rental sector. By replacing paper guides with online digital guidebooks, Touch Stay enables property managers to centralise all the information guests need in a clear, personalised and always up-to-date space.
Designed to reduce repetitive enquiries, the Touch Stay guidebook answers the most common questions before they are even asked. The result: fewer messages to handle, better-informed guests from the moment they arrive, and online reviews that truly reflect the quality of the experience on offer.
Beyond guest communication, Touch Stay includes built-in upsell features that allow property managers to promote additional services directly from the guidebook. Early check-in, late checkout, local recommendations or tailored services: every interaction becomes an opportunity to generate additional revenue without any manual effort.
Accessible without downloading an app and even offline, Touch Stay works for all types of guests. Thanks to its PMS synchronisation, guidebook links are sent automatically, ensuring a seamless and professional experience with every stay.
Benefits of Touch Stay
Reduce repetitive questions from your guests
The Touch Stay guidebook centralises all essential information and cuts incoming enquiries by up to 30%, freeing you up to focus on higher-value tasks.
Offer instant, frictionless access
No app to download, no internet connection required: your guests access the guidebook in one click, from any device, even offline.
Increase revenue with built-in upsells
Effortlessly showcase your additional services and available amenities directly within the guidebook, and turn every stay into an additional commercial opportunity.
Automate delivery with PMS synchronisation
Touch Stay syncs with RentalReady to automatically send the guidebook link with every booking confirmation, with no manual intervention required.
Personalise your guidebooks to match your brand
Add your logo, colours and fonts to deliver a consistent brand experience. Enrich your content with images, videos and virtual tours to impress your guests at every touchpoint.
Track performance and collect valuable data
The Touch Stay dashboard lets you monitor guidebook usage, collect guest contact details and gather feedback to continuously improve your guest experience.
Touch Stay & RentalReady integration
By combining RentalReady’s property management software with Touch Stay’s digital guidebooks, property managers gain access to a unified solution that streamlines guest communication and enhances the quality of the experience at every stage of the stay.
This integration makes it possible to automate guidebook delivery from the moment a booking is confirmed, eliminate repetitive manual tasks and promote additional services in a targeted, effortless way. Ultimately, it is a tangible lever for improving guest satisfaction, generating more positive reviews and maximising revenue per booking.