About Smartiz
Smartiz is the 100% WhatsApp platform powered by agentic AI, built specifically for short-term rental professionals. Born from the hands-on experience of property operators, the solution was designed to address the real constraints of the business: streamlining the guest relationship while simplifying day-to-day internal operations.
Through its communication features built entirely around WhatsApp and a development grounded in agentic AI, Smartiz automates up to 95% of operational tasks — from detection and assignment through to follow-up and resolution — with no manual intervention required.
The platform also provides real-time guest sentiment analysis, enabling teams to anticipate dissatisfaction before it turns into a negative review. Field teams benefit from an intuitive mobile tool designed for on-the-go use, whilst every guest receives a personalised welcome book generated in just three minutes.
Active in France, Switzerland, Spain and Morocco, Smartiz now supports hundreds of properties and is establishing itself as the new standard in next-generation guest experience for professional property managers.
Smartiz Key Benefits
Automate 95% of your operational tasks
Smartiz detects, assigns and tracks operational tasks without any manual input. Your teams focus on what matters most whilst the platform handles execution in the background.
Protect your reputation with real-time guest sentiment analysis
Smartiz analyses WhatsApp conversations in real time to detect signs of dissatisfaction before they lead to a negative review, enabling you to step in at the right moment with the right message.
Create a personalised welcome book in three minutes
Smartiz generates a unique, tailored welcome book for each property, directly via WhatsApp. Personalised content, ready to share, with no formatting or copywriting effort required.
Manage your operations from the field with a mobile-first tool
Smartiz's interface is built for everyday mobile use. Your teams access all operational information in real time, wherever they are, with no friction and no wasted time.
Centralise all guest communication on a single channel
By relying exclusively on WhatsApp, Smartiz eliminates platform fragmentation and ensures seamless, traceable and consistent communication at every stage of the stay.
Deliver a guest experience worthy of the finest properties
From booking confirmation to check-out, Smartiz orchestrates every touchpoint to create a personalised, responsive and frictionless experience that drives reviews and guest loyalty.
Smartiz & RentalReady integration
By connecting RentalReady to Smartiz, property managers gain a unified solution that covers both property operations and the entire guest relationship, from booking through to departure. Stay data flows in real time between the two platforms, enabling Smartiz to trigger the right messages at the right moment, with no manual input required.
This integration makes a tangible difference to field teams: tasks are automatically generated and assigned from RentalReady booking events, whilst every guest benefits from personalised, seamless communication via WhatsApp. Together, RentalReady and Smartiz give short-term rental professionals a genuine operational edge and a guest experience that stands out in an increasingly competitive market.