24/7 Guest Communication
Never again be awoken in the middle of the night to an upset guest waiting outside a property you manage – let us deal with it!
24/7 Guest communication
Our multi-lingual staff work 24/7 to answer your guests calls and messages.
Surprise
Extend your team with our seasoned hospitality pros, providing an amazing guest experience. Maintain high ratings.
Delight
Speak to more guests in their native language, whether French, Spanish, Portuguese, Arabic or English. Their increased comfort level will make them choose you, comme ça!
Convert
Guests on the other side of the globe are shopping several stays at once while you’re closed. With ‘follow the sun coverage’ our team converts booking enquiries ‘round the clock. Be the first-responder and grab the booking before your comps awake.
Prioritise
Deploy our smart filtering which treats the most urgent requests first. Benefit from proprietary innovations designed for Europe’s biggest vacation rental management company.
See
As we’re both using the same RentalReady platform, all communications are visible in our common dashboards. Both your and our staff have the same perspective on what is going on. Problems are resolved right before your eyes.
Go deep
Other outsourced call centers don’t do as well, because their PMS only scratches the surface. RentalReady captures more than 200 data points on each property, going far beyond what the OTAs display. Armed with detailed information about your unit, our agents can solve complex situations that can’t even be dreamed of elsewhere.
